How to fix Airpods not connecting

If you’re frustrated by your AirPods not connecting to your device, you’re not alone. Many users experience this issue, but the good news is that most of the time, it’s easy to fix. Whether you’re using AirPods Pro, AirPods 2nd or 3rd generation, or AirPods Max, the steps to resolve connection problems are similar.

1. Check for Bluetooth Issues

Why Bluetooth Matters

AirPods rely on Bluetooth to connect to your device, so any issue with Bluetooth can prevent your AirPods from working properly. Ensuring that Bluetooth is active and functioning correctly is the first step in troubleshooting.

How to Fix Bluetooth Problems

  • Turn Bluetooth off and on: Start by turning Bluetooth off and then back on on your device. This refreshes the connection and can resolve minor glitches.
  • Try connecting another Bluetooth device: If your AirPods still won’t connect, try pairing another Bluetooth device (like a speaker or headphones) to your phone or computer to ensure your Bluetooth is working correctly.
  • Remove interference: Make sure there are no other devices that could be causing Bluetooth interference. Devices like microwaves, Wi-Fi routers, and other Bluetooth devices nearby might disrupt your connection.

2. Ensure Your AirPods Are Charged

Battery Check

A common reason for AirPods not connecting is that the batteries are too low. AirPods need enough power to establish a connection, so ensure both the AirPods and the charging case are sufficiently charged.

How to Check AirPod Battery

  • Check your AirPods battery: If your AirPods are connected to an iPhone or iPad, swipe right on the home screen to open the Today View, where you’ll find a battery widget. This will show you the battery level of both your AirPods and charging case.
  • Charge your AirPods: If the battery is low, place your AirPods back in the charging case and let them charge for at least 15 minutes. You can also check the charge status of the case by opening it near your device.

3. Restart Your Device

Rebooting Your Device

Sometimes, the issue isn’t with your AirPods, but with the device you’re trying to connect to. A simple restart can help clear any temporary issues and allow your AirPods to connect smoothly.

Steps to Restart Your Device

  • iPhone/iPad: Power off your iPhone or iPad and then restart it.
  • MacBook/PC: Restart your Mac or Windows PC. This can help reset the Bluetooth settings, especially if your device was experiencing connectivity issues.

Restarting your device can also clear out any temporary Bluetooth issues that might be causing the connection to fail.

4. Reconnect AirPods via Bluetooth Settings

Forget and Re-pair Your AirPods

If Bluetooth and charging aren’t the issues, try disconnecting and reconnecting your AirPods from your device. This can help resolve any lingering problems.

  • Steps to forget and reconnect:
    1. Go to your Bluetooth settings on your device.
    2. Find your AirPods in the list of paired devices and click the “i” icon next to it.
    3. Tap “Forget This Device.”
    4. Place your AirPods back in the case, close it, and then open it again to enter pairing mode.
    5. Select your AirPods from the list of available Bluetooth devices and connect.

Reset Your AirPods: If this doesn’t work, you might need to reset your AirPods. Keep reading for how to do that.

5. Reset AirPods

When to Reset

Resetting your AirPods should be a last resort if all other fixes fail. This clears any lingering settings or software glitches and gives your AirPods a fresh start.

How to Reset Your AirPods

  1. Place your AirPods in the charging case and close the lid.
  2. Hold the button on the back of the case for about 15 seconds until the LED light flashes amber and then white.
  3. Reconnect your AirPods to your device by following the standard pairing procedure.

This process resets the connection and can fix issues that other troubleshooting steps couldn’t resolve.

6. Update Firmware and Device Software

Why Software Updates Matter

Outdated firmware on your AirPods or device can cause connection issues. Keeping your AirPods and device updated ensures compatibility and smooth performance.

How to Update Firmware

  • AirPods: To check if your AirPods need a firmware update, ensure they’re connected to your device, then go to your iPhone/iPad settings and select “General” > “About” > “AirPods.” If an update is available, it will automatically install when your AirPods are in their case and connected to power.
  • Device: Ensure your device’s iOS, iPadOS, or macOS is up to date. Go to Settings > General > Software Update to check for any updates and install them if needed.

7. Check for Interference

Types of Interference

Other wireless devices or electronic objects can interfere with your AirPods’ Bluetooth connection. These include items like Wi-Fi routers, microwave ovens, or other Bluetooth-enabled gadgets.

Steps to Minimize Interference

  • Move away from interference: Try using your AirPods in an open area where there’s less chance of interference.
  • Avoid crowded spaces: If you’re in a crowded area with many Bluetooth devices, this can cause your AirPods to have trouble connecting. Use them in a less congested area for the best experience.

8. Contact Apple Support

When to Seek Help

If you’ve tried everything and your AirPods still won’t connect, it might be a hardware issue. In this case, contacting Apple Support is the next step.

How to Contact Support

You can visit Apple’s support website or schedule a call with an Apple technician. If you have AppleCare, they can offer additional support and troubleshooting options. If your AirPods are still under warranty, you may be eligible for a replacement or repair.

FAQs

Q1: Why won’t my AirPods connect to my iPhone?

If your AirPods won’t connect to your iPhone, check that Bluetooth is enabled, ensure the AirPods have enough battery, and try resetting the connection by forgetting and reconnecting them.

Q2: How do I reset my AirPods to fix connection issues?

To reset your AirPods, press and hold the button on the back of the case for 15 seconds until the LED flashes amber, then reconnect to your device.

Q3: Can a low battery cause AirPods not to connect?

Yes, if your AirPods or charging case are low on battery, they may not connect. Charge both the AirPods and the case fully before trying again.

Q4: How do I know if my AirPods need a firmware update?

Check your AirPods’ firmware by going to Settings > General > About > AirPods. If there’s an available update, it will automatically install when the AirPods are charging.

Conclusion

If your AirPods are not connecting, there are several simple steps you can follow to fix the issue. Start by checking Bluetooth settings, ensuring your AirPods are charged, and restarting your device. If these steps don’t work, consider resetting your AirPods or updating your device’s firmware. If the issue persists, contacting Apple Support is your best option.

 

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